This position is responsible for providing exceptional customer service to residents and potential residents, while utilizing professional sales and marketing techniques, and solid customer service skills to maintain high occupancy at the apartment property.
JOB RESPONSIBILITIES
• Meets and greets prospective residents, in a timely and friendly manner.
• Qualifies applicants for apartments in a thorough and timely manner.
• Coordinates with maintenance staff to ensure smooth move-ins for the new residents.
• Maintains thorough and up-to-date rental files. Accurately enters rental data into the computer.
• Prepares leases for and oversees the signing of leases by new residents.
• Assists in completion of monthly administrative tasks and ensures property's paperwork is organized and complete; including, but not limited to: posting monthly rent checks, sending out late notices, and processing lease renewals.
• Interacts with residents in a professional manner to resolve maintenance issues, handle complaints, and ensure timely payment of rents. Demonstrated drive to succeed in a sales-goal and commission-based environment.
• Proven ability to set and achieve lease-up sales goals.
• Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment.
• Strong organizational, presentation and communication skills, with high professionalism., Leasing Agent San Diego, San Diego, Real Estate, Real Estate