As the General Manager of Magdala, a unique hotel and cultural center in Galilee, Israel, I oversee all aspects of hotel operations, revenue management, customer satisfaction, and food and beverage operations. With 24+ years of experience in the hotel industry, I bring a wealth of knowledge and expertise to this role, as well as a passion for creating memorable and meaningful experiences for our guests and visitors. Prior to joining Magdala in February 2022, I was the General Manager of Legacy Hotels, a chain of hotels in Israel, for 5.5 years. There, I was responsible for managing the daily operations, budgets, sales, and marketing of 3 hotels, as well as leading and mentoring a team of over 200 employees. I successfully increased the occupancy, revenue, and profitability of the chain, while maintaining high standards of quality and service. I also have extensive experience in reservation and revenue management, having worked as the Reservation and Revenue Manager at The Scots Hotel for 9.5 years, where I developed and implemented effective pricing and sales strategies. Additionally, I have a strong background in front desk management, web and multimedia management, and SEO, which enables me to optimize the online presence and visibility of the hotels I manage. I am a reliable, creative, and responsible leader, with excellent interpersonal and communication skills. I enjoy learning new things and expanding my horizons, as well as sharing my knowledge and insights with others. I have a keen interest in archaeology and Israel studies, which I studied at Haifa University, and I am fluent in Arabic, Hebrew, and English. My goal is to leverage my skills and experience to enhance the reputation and performance of Magdala, and to contribute to its vision of being a place of discovery, encounter, and dialogue. After reviewing my personal profile and resume, I hope that you can observe my qualifications and my potential. I am excited to further elaborate on how my specific skills and professional experiences will benefit any organization. Please contact me to organize a convenient meeting date and time. If you need any additional information or would like references from my past employers, do not hesitate to get in contact with me. Thank you for your time and consideration., Hospitality Management