With over 15 years in franchising, I have in-depth knowledge and understanding in all areas of the franchise space. Successfully onboarding 300+ companies in the last 11 years for a major real estate brand provided me real-world experience working with franchise sales, contract administration, onboarding, learning, and customer service departments.
I have executive-level experience consulting with existing franchisees, working with them on their business's profitability, culture, and growth objectives. My thorough understanding of the complexities of stakeholder management, analytical skills, professional communication, product management, franchise operations, relationship management, and coaching/training resulted in the highest satisfaction rate of new franchisees with the brand.